Showroom Coordinator

Job Summary

We are looking for a Showroom Coordinator to support the daily operations of our automotive showroom and ensure a professional and welcoming experience for customers.

The role will be responsible for coordinating showroom activities, welcoming and assisting customers, managing inquiries, supporting the sales team, and ensuring smooth communication between customers and internal departments.

This position is suitable for fresh graduates or candidates with up to 2 years of experience who are interested in developing their career in the automotive, sales, or customer service field.

Key Responsibilities

• Welcome and assist customers visiting the showroom in a professional manner.
• Understand customer requirements and direct them to the appropriate Sales Consultant.
• Manage and respond to showroom inquiries and customer requests.
• Coordinate customer appointments, visits, and follow-ups.
• Support Sales Consultants with daily showroom activities.
• Maintain accurate customer information and showroom records.
• Ensure the showroom is organized, presentable, and customer-ready.
• Coordinate with internal departments when required to resolve customer requests.
• Assist with showroom events, promotions, and customer activities.
• Follow up with customers when required and ensure a positive customer experience.
• Prepare basic reports and provide updates to the showroom/sales management.
• Perform other coordination and administrative tasks as assigned.

Qualifications

• Bachelor’s degree or equivalent qualification
• 0–2 years of experience in automotive, retail, showroom operations, customer service, hospitality, or sales
• Fresh graduates are encouraged to apply
• Previous experience in a customer-facing role is an advantage