Job Summary
Support service centers in resolving complex technical issues and ensure effective coordination with the manufacturer.
Key Responsibilities
- Provide technical support to service centers and workshop teams.
- Diagnose and resolve complex vehicle technical issues using appropriate diagnostic tools and technical information.
- Coordinate and follow up on technical cases with the manufacturer.
- Provide technical guidance to workshop teams and support accurate and efficient repairs.
- Investigate recurring technical issues and recommend effective solutions.Ensure compliance with technical procedures and standards.
Qualifications
- Bachelor’s degree in engineering.
- 3–4 years of relevant experience as a Team Leader or Workshop Engineer.
- Strong vehicle diagnostic and troubleshooting skills.
- Good technical problem-solving and analytical skills.
- Strong communication and coordination skills.