Avis Budget Group Celebrates Egypt Team Member Who Owns the C.E.O. (Customer Experience Owner) Award
Introduced in North America in 2011, the C.E.O. program highlights the achievements of team members who have been praised by Avis Car Rental, Budget Car Rental and Budget Truck Rental customers for providing exemplary service.
Avis Budget Group, Inc. today announced that the Company has recognized Q1 2021 Customer Experience Owner (C.E.O.s). to be from Avis Budget Egypt.
Avis Budget Group has relaunched the CEO awards as part of their global strategy in putting customers at the heart of everything they do.
“One of our four strategic pillars for driving sustained, profitable growth is to ‘put the customer first. Having a recognition program like this allows us to honor team members who have been taking care — good care — of customers, and serves to help others understand that this is a priority. To deliver this consistently requires hard work and dedication from all parties, especially our colleagues who interact with our customers each and every day.” – said Hans Mueller, Vice President for Global Licensees.
It is with great pleasure that Avis Budget Group awarded the Customer Experience Owner award for 2021 Quarter 1 to Abdulhameed Ali from Avis Budget Egypt, below is the nomination that won them the award:
I was very happy to use Avis Sharm El Sheikh. The car was delivered (and taken back) to the hotel we were staying in; it was brand new and clean. Our agent, Abdulhameed, was exceptional. Always online with us via WhatsApp, very helpful and accommodating. One of the best agents we have dealt with. I recommend Avis to anyone who wants to drive in the region.
Great experience! Mr. Abdulhameed was waiting for us with the car when we landed. He handled my paperwork quickly, and was very polite and professional. I appreciated the knowledgeable information he gave me when I was asking about local activities. Thank you for the extra personalized service! I highly recommend.
Abdulhameed will receive a letter from our interim CEO, Joseph A. Ferraro and a CEO pin to wear with pride.
Congratulations!