Service Advisor

We’re looking for motivated and customer-oriented Service Advisors to join our after-sales team.

Responsibilities:

• Act as the main contact point between customers and the workshop.
• Receive and check vehicles for maintenance or repair.
• Accurately record customer concerns and vehicle issues.
• Coordinate with the workshop team to ensure timely service delivery.
• Explain repair details and service charges to customers clearly and professionally.
• Ensure high levels of customer satisfaction throughout the service process.

Requirements:

• Bachelor’s degree in automotive engineering or related field.
• Minimum of one year of experience as a Service Advisor in the automotive field.
• Strong technical understanding of vehicles.
• Excellent communication, problem-solving, and customer service skills.
• Ability to work under pressure in a fast-paced environment.